Intranets- curation vs creation

The benefits of the intranet

Intranets are a great tool within the internal communications toolbox. Complimented by an employee social network, such as Yammer, they can add massive value by enabling small teams to distribute considerable amounts of content and engage across large organisations.

Continue reading Intranets- curation vs creation

Events – it’s all in the detail, part 2 of 2

The next stage of event planning

I hope you can benefit from my experience and advice and have smooth running events every time (well almost as a lot depends on outside factors)!

For part 1 on some of the basics and initial steps to follow see below.

Events- it’s all in the detail, part 1 of 2

Continue reading Events – it’s all in the detail, part 2 of 2

Insight from a recent event #TheBigYak

The format

I attended The Big Yak internal communications unconference last Saturday and found it hugely valuable for networking and the collaborative opportunity to answer questions and solve issues that have been raised on the day.

TBY board

I was new to the unconference format which is based on Open Spaces Technology. Like-minded people come together without a set agenda and agree this during the day. The event was facilitated by Benjamin Ellis. This is a format I would like to try out at an event I am organising in the future. Continue reading Insight from a recent event #TheBigYak

Events- it’s all in the detail, part 1 of 2

Where to start?

I love planning events. I am pretty ‘OCD’ when it comes to detail so the need to ‘dot all the ‘I’s’ and cross the ’T’s’’ required for event planning suits me well!

Some of the bigger events I have led include voluntary sector conferences, staff awards and community awards. I have also coordinated communications for the 2012 Olympic Paralympic torch relays in Lambeth, the Lambeth Country Show and fireworks events. Continue reading Events- it’s all in the detail, part 1 of 2

Communications guiding principles – across sectors and audiences

Introductioncommunication tags, abstract vector art illustration

During the course of this year, I have been lucky enough to visit/shadow a range of communications teams. The aim was to get a greater understanding of their priorities and how they work. Added to my own experience in local government communications, this blog summarises what I have learnt.

I discovered that although there are a lot of nuances and different terms used, there are key guiding principles which run throughout all professional communications teams.

I would like to thank to my hosts Alison Steel a very experienced and professional communications and marketing director at Kingston University and Paul Sandell the legal comms guru at Thomson Reuters.

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Monitoring and evaluation – learn from the best and do it your way

My experience

M&EMy first experience was delivering monitoring and evaluation training for voluntary sector organisations, who were delivering crime reduction initiatives in London. This was not communications specific and we taught the Weavers Triangle technique which focused on the basics of aims, outcomes and outputs.

During my diploma (which had a private sector marketing emphasis), I learnt about the importance of measuring return on investment (ROI). Something new (and initially challenging!) to me as a public sector comms person. Continue reading Monitoring and evaluation – learn from the best and do it your way


Weaving a singular message – How to integrate the strategic benefits of PR into the marketing mix

CIPR marccomms

This recent CIPR Marcomms group event generated some great discussion and highlighted some top tips for delivering effective communications, whilst keeping stakeholders on board.

We heard insights from Andrew Nye, Lauren Winter – FleishmanHillard Fishburn and Rob Myers – Immarsat.


The event hashtag #inatthestart summed up a key message which I previously blogged about, that it is critical to involve your communications team at the start of a project.

Continue reading #inatthestart

Some thoughts on reputation and responsibility


The @CIMexchange Professional marketer series: Reputation and responsibility held at the London School of Fashion, provided me with lots of food for thought.  Reputation and responsibility is something that has been a theme of a lot of my work throughout my career including volunteering that I have undertaken. It is particularly relevant to behaviour change campaigning. Continue reading Some thoughts on reputation and responsibility

Why I love Storify

What is Storify?

Storify claims to ‘make the web tell a story’ and does just that. It’s a great finishing touch for post event or awards follow up to maximise publicity and engagement. For annual events, it is also useful for promoting the following year’s event. It’s free and really easy-to-use with a drag and drop interface. It is dependent on a range of media and interaction about the ‘story’ to be effective. Continue reading Why I love Storify

The Government Communication Service approach

GCSWhat is the Government Communication Service (GCS)?

The GCS is the professional body for people working in communication roles across government. It’s aim is to deliver world-class communications that support Ministers’ priorities, improve people’s lives and enable the effective operation of our public service. It serves both politicians and the public.

The GCS work to a government communications plan and handbook. Continue reading The Government Communication Service approach