Communications at the heart of devolution conference

BrumNewStreetInitial thoughts

I was lucky enough to attend this event in Birmingham at the impressive City Hall. I don’t normally venture north of the Thames so this was an adventure for me from the outset.

Devolution is a hot potato at the moment and I can’t say I’m an expert – I understand the theory, but I know that there is a lot of discussion and it’s early days across the country.

I wanted to find out how other comms bods were approaching this and how such a complex and nebulous concept could be approached with stakeholders, staff and the local community. Continue reading Communications at the heart of devolution conference

A top tip for success? Get your communications team in at the start

Ever wondered how you can get residents to engage with programmes? Or how you can communicate changes in your services better? Or have a successful launch?

One of my top tips would be to get your communications team in early.

By involving communications colleagues from the beginning we can understand the aims, plan against issues and create effective strategies to reach you key audiences.

Continue reading A top tip for success? Get your communications team in at the start

Relationships matter

It’s who you know!​

The art of successful communications is talking to the right people at the right time in a way that suits them and get your message across. This will encourage them to understand where you’re coming from engage in any activities or events and assist with any behaviour change, such as increasing recycling, keeping your mobile phone out of sight or site or signing up to a training course or apprenticeship.

Continue reading Relationships matter